PocketMac Support Helpdesk News

Receiving PocketMac Helpdesk email

Wed, 09 Jun 2010 20:00:34 +0000

Please add the following email address to your address book, pocketmacsupport@corphelp.com

You may need to check your domain safe senders list, please check that corphelp.com is set to Allow or Receive emails from the web domain.

Thanks!

Need another software download?

Tue, 01 Jun 2010 23:22:39 +0000

Need to download your software purchase again? You can download every software product at our Downloads page here.

Need Serial Number?

Tue, 01 Jun 2010 23:06:57 +0000

Need to retrieve your serial number? Please use our After-Purchase Services system here.

Holiday Schedule for Support

Tue, 01 Jun 2010 22:53:41 +0000

Happy Holidays!

We know the holiday observances around the world are sometimes different, so we wanted to give you plenty of notice about what our plans are during 2010.

The Team at PocketMac will be celebrating the following holidays, and may be providing limited services on the following dates:

Closed for Birthday of Martin Luther King, Jr., January 18, 2010.
Closed for Washington's Birthday, Monday, February 15, 2010.
Closed for Memorial Day, Monday, May 31, 2010.
Closed for Independence Day, Monday, July 5, 2010.
Closed for Labor Day, Monday, September 6, 2010.
Closed for Columbus Day, Monday, October 11, 2010.
Closed for Veterans Day, Thursday, November 11, 2010.
Closed for Thanksgiving Day, Thursday, November 25, 2010.
Closed for Christmas, Friday, December 24, 2010.
Closed for New Year's Day, Friday, January 1, 2011.

We wish you, your family and your business the best of success and happiness in the New Year!

Warmly,

The PocketMac Team

NEW Support Site Launched!

Tue, 01 Jun 2010 22:36:49 +0000

PocketMac has launched a new Support Site powered by DeskPro. We're currently configuring the system to it's full capacity. Some features may be unusable or not ready until we have configured them and posted the website updates. - 06/01/2010